FAQ
Thanks for visiting the Modavendi FAQ page—here you'll find answers to common questions.
We’re here to answer your questions and ensure you have the best shopping experience. If you need further assistance, please don’t hesitate to contact us.
How long will it take to receive my order?
Here are our estimated delivery times:
- Handling time: 1-2 business days
- Transit time: 6-8 business days
- Estimated delivery time: 7-10 business days
For more details, please refer to our Shipping Policy
Do you offer free shipping?
Yes, we offer free shipping on all orders within the United States.
Where is Modavendi located?
Modavendi is a U.S.-based men’s fashion brand headquartered in Dover, Delaware. We take pride in offering a carefully curated collection of premium fashion products and accessories, with shipping available exclusively within the United States.
What if I receive a defective product?
If you receive a defective item, we’ll replace it at no cost. Please contact us and return the item within 30 days.
Can I cancel my order after it’s placed?
Yes, we offer a 24-hour cancellation window. To cancel your order within this timeframe, please Contact Us page or by emailing us at info@modavendi.com
What is your return policy?
We have a simple and hassle-free return process. For complete details, please visit our Return Policy page.
When will I get my refund after returning a product?
After we receive and inspect your return, we will process your refund. Depending on your bank or payment provider, the refund should appear on your original payment method within 7 business days.
Do you offer any warranties or guarantees on your products?
Yes, we provide a 30-day warranty on all purchases.
How can I contact customer support?
You can reach our customer support team through the Contact Us page or by emailing us at info@modavendi.com
Do you ship internationally?
Sorry, we currently ship exclusively within the U.S.
Do you have a physical store location I can visit?
As an online-only store, we’re able to provide competitive pricing and a broad selection of high-quality products.
Can I place a bulk order for my business or organization?
Absolutely! We do accept bulk orders. Just contact our support team for details.
What is the process for exchanging a product?
For detailed information about product exchanges, please refer to our Return Policy
How can I track my order?
You can track your order through the Track Order page on our website.
Contact information:
Phone: +1 6179580155
Email: info@modavendi.com
Address: 8 The Green, #17695, Dover, Delaware 19901, United States
Contact Form: Click Here
Customer Service Hours: Monday to Friday: 9:00 AM – 5:00 PM (EST)
Response Time: We aim to respond within 1 business day.
Social Media:
Thank you for shopping with Modavendi.