Ecke Air | Men's Casual Sneakers - Trendy Cross-Border Shoes with Durable Rubber Outsole

At Modavendi, we offer free shipping on all orders within the United States. No minimum order requirements and all sales taxes are included in the price.

Delivery Times

Below are the estimated delivery times for all packages:

• Order cutoff time: 5:00 PM (EST) Eastern Standard Time. Orders placed after this time will be processed the next business day, which may add an extra day to the delivery estimate.

• Order handling time: 1 to 2 business days (Monday to Friday). Once your order is processed, it will be shipped by one of our trusted carriers.

• Transit time: 6 to 8 business days (Monday to Friday).

• Estimated delivery time: 7 to 10 business days.

Carrier Services

We partner with the following reliable carriers for deliveries within the United States:

• USPS
• UPS
• FedEx

Delivery Issues

If you experience any issues with your delivery, such as delays or lost packages, please contact our customer service team immediately. We are here to assist you and ensure your order arrives safely and on time.

Tracking Your Order

Once your order has been shipped, you will receive an email notification containing a tracking number. You can monitor your package’s journey on our Order Tracking page.

Please read our SHIPPING POLICY for more details.

At Modavendi, we want you to love your purchase. If, for any reason, you’re not satisfied, we offer an easy and hassle-free return process

Return Policy Overview

• Return Window: You have 30 days from the day you receive your order to return items.

• Condition: Items must be unused, in their original condition, and returned with the original packaging.

• Easy Returns: Returning items to us is easy and our client support team will assist you.
  

Exchanges
Want to swap for a different size, color, or product? No problem! Reach out to us, and we’ll help you exchange your item quickly and easily.

Non-Returnable Items
For hygiene and safety reasons, some items may not be eligible for return. These products will be clearly marked as non-returnable in the product description.

Please read our RETURN & REFUND POLICY for more details.

FAQ

Welcome to the Modaveni Frequent Asked Questions (FAQ) Page

We’re here to answer your questions and ensure you have the best shopping experience. If you need further assistance, please don’t hesitate to contact us.

Question #1: How long will it take to receive my order?

Answer: Here are our estimated delivery times:

• Handling time: 1-2 business days
• Transit time: 6-8 business days
• Estimated delivery time: 7-10 business days

For more details, please refer to our Shipping Policy

Question #2: Do you offer free shipping?

Answer: Yes, we offer free shipping on all orders within the United States. For more information, please check our Shipping Policy

Question #3: Where is Modavendi located?

Answer: Modavendi is a U.S.-based men's fashion brand. We proudly offer a curated selection of high-quality fashion products and accessories, with shipping available exclusively within the U.S.

Question #4: What if I receive a defective product?

Answer: If you receive a defective item, we’ll replace it at no cost. Please contact us and return the item within 30 days. For more information, see our Return Policy

Question #5: Can I cancel my order after it’s placed?

Answer: Yes, we offer a 24-hour cancellation window. To cancel your order within this timeframe, please contact us.

Question #6: What is your return policy?

Answer: We have a simple and hassle-free return process. For complete details, please visit our Return Policy page.

Question #7: When will I get my refund after returning a product?

Answer: Once we receive and inspect your returned item, your refund will be processed. Refunds typically appear on your original payment method within 7 business days, depending on your bank or payment provider. See our Refund Policy for more details.

Question #8: Do you offer any warranties or guarantees on your products?

Answer: Yes, we provide a 30-day warranty on all purchases. For more information, please refer to our Return Policy

Question #9: How can I contact customer support?

Answer: You can reach our customer support team through the Contact Us page or by emailing us at info@modavendi.com

Question #10: Do you ship internationally?

Answer: No, we currently ship exclusively within the United States.

Question #11: Do you have a physical store location I can visit?

Answer: We are an online-only store, which allows us to offer the best prices and a wide selection of products.

Question #12: Can I place a bulk order for my business or organization?

Answer: Yes, we accept bulk orders. Please contact our customer support team for details.

Question #13: What is the process for exchanging a product?

Answer: For detailed information about product exchanges, please refer to our Return Policy

Question #14: How can I track my order?

Answer: You can track your order through the Track Order page on our website.

Contact information:

Store Name: Modavendi
Email: info@modavendi.com
Phone: +1 617 958 0155

Customer Service: Monday to Friday: 9:00 AM – 5:00 PM (EST)

We do our best to reply to your e-mail within 1-2 business days.

Thank you for shopping with Modavendi.