Houston Men's Retro Square Sunglasses

Shipping Policy – Modaveni

At Modaveni, we strive to deliver a seamless and satisfying shopping experience for our U.S. customers. As part of this commitment, we provide a transparent and simple shipping policy. All domestic orders qualify for free shipping across the United States.

Shipping Coverage

This policy is applicable only to shipments destined for addresses within the United States.

Shipping Fees

• Free of Charge: All domestic shipments are sent with no additional shipping fees—no minimum purchase required.

Estimated Delivery Schedule

Here’s a breakdown of our typical delivery timeline:

• Order Cutoff Time: Orders must be placed by 5:00 PM EST. Orders submitted after this cutoff will begin processing the following business day, potentially extending the delivery timeframe by one day.
• Processing Time: Orders are typically prepared and dispatched within 1 to 2 business days (Monday through Friday).
• Shipping Time: Packages are usually in transit for 6 to 8 business days, not including weekends.
• Overall Delivery Estimate: You can expect your package to arrive within 7 to 10 business days from the order date.

Shipping Carriers

We use reliable delivery partners to ensure your order reaches you safely. Our shipping partners include:

• USPS
• UPS
• FedEx

Tracking Your Order

Once your order has been shipped, you will receive an email notification containing a tracking number. You can monitor your package’s journey on our Order Tracking page.

Delivery Support

Should any problems arise during the delivery process—such as delays or missing shipments—please get in touch with our customer support team right away. We're here to help and will work promptly to resolve any issues and get your order to you as quickly as possible.

Contact information:

Modavendi is operated by THVUK LLC, a company registered in the United States.

Phone: +1 6179580155
Email: info@modavendi.com
Address: 8 The Green, #17695, Dover, Delaware 19901, United States
Contact Form: Click Here
Customer Service Hours: Monday to Friday: 9:00 AM – 5:00 PM (EST)
Response Time: We aim to respond within 1 business day.

Social Media:

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Thank you for shopping with Modavendi.

Returns & Refunds

Hassle-Free Returns Within 30 Days

At Modavendi, your satisfaction is our priority. If your purchase doesn't meet your expectations, we’re here to help with a smooth and straightforward return process.

Our Return Policy

Return Period
You may return your items within 30 days from the date of delivery.

Item Condition
Returned items must be unused, in original condition, and sent back in their original packaging, including all tags and accessories.

Simple Process
We strive to make returns as seamless as possible. Our customer support team is always available to guide you through each step.

Return Shipping Costs

If the Item is Faulty
Returns for items that are defective, incorrect, or damaged during shipping are free of charge. We will cover all associated return costs.

If You Change Your Mind
Should you decide to return an item due to a change of mind—such as incorrect size, style preference, or an unwanted purchase—you will be responsible for return shipping. These costs are non-refundable.

Steps to Initiate a Return

1. Get in Touch
   Please email us at info@modavendi.com with your order number and a brief explanation of your return request.
2. Prepare Your Item
   Carefully repackage the product in its original packaging, including any accessories, documentation, or tags.
3. Ship the Package
   Follow the instructions in the return authorization email to send your parcel back via the appropriate shipping provider.

Processing Your Refund

Inspection & Approval
Once we receive your return, we’ll conduct a quality check to confirm that it meets our return guidelines.

Issuing the Refund
Upon approval, we’ll process your refund. Depending on your financial institution, the amount will typically reflect in your account within 7 business days.

Need an Exchange?

Looking to exchange your item for a different size, color, or product? We're happy to assist. Just reach out to us and we’ll arrange the exchange as quickly and easily as possible.

Items Not Eligible for Return

Certain products may not be returnable due to hygiene or safety considerations. These items will be clearly noted as non-returnable on their product pages.

Contact information:

Modavendi is operated by THVUK LLC, a company registered in the United States.

Phone: +1 6179580155
Email: info@modavendi.com
Address: 8 The Green, #17695, Dover, Delaware 19901, United States
Contact Form: Click Here
Customer Service Hours: Monday to Friday: 9:00 AM – 5:00 PM (EST)
Response Time: We aim to respond within 1 business day.

Social Media:

Facebook 
Instagram
Pinterest

Thank you for shopping with Modavendi.

Thanks for visiting the Modavendi FAQ page—here you'll find answers to common questions.

We’re here to answer your questions and ensure you have the best shopping experience. If you need further assistance, please don’t hesitate to contact us.

How long will it take to receive my order?

Here are our estimated delivery times:

• Handling time: 1-2 business days
• Transit time: 6-8 business days
• Estimated delivery time: 7-10 business days

For more details, please refer to our Shipping Policy

Do you offer free shipping?

Yes, we offer free shipping on all orders within the United States.

Where is Modavendi located?

Modavendi is a U.S.-based men’s fashion brand headquartered in Dover, Delaware. We take pride in offering a carefully curated collection of premium fashion products and accessories, with shipping available exclusively within the United States.

What if I receive a defective product?

If you receive a defective item, we’ll replace it at no cost. Please contact us and return the item within 30 days.

Can I cancel my order after it’s placed?

Yes, we offer a 24-hour cancellation window. To cancel your order within this timeframe, please Contact Us page or by emailing us at info@modavendi.com

What is your return policy?

We have a simple and hassle-free return process. For complete details, please visit our Return Policy page.

When will I get my refund after returning a product?

After we receive and inspect your return, we will process your refund. Depending on your bank or payment provider, the refund should appear on your original payment method within 7 business days.

Do you offer any warranties or guarantees on your products?

Yes, we provide a 30-day warranty on all purchases.

How can I contact customer support?

You can reach our customer support team through the Contact Us page or by emailing us at info@modavendi.com

Do you ship internationally?

Sorry, we currently ship exclusively within the U.S.

Do you have a physical store location I can visit?

As an online-only store, we’re able to provide competitive pricing and a broad selection of high-quality products.

Can I place a bulk order for my business or organization?

Absolutely! We do accept bulk orders. Just contact our support team for details.

What is the process for exchanging a product?

For detailed information about product exchanges, please refer to our Return Policy

How can I track my order?

You can track your order through the Track Order page on our website.

Contact information:

Phone: +1 6179580155
Email: info@modavendi.com
Address: 8 The Green, #17695, Dover, Delaware 19901, United States
Contact Form: Click Here
Customer Service Hours: Monday to Friday: 9:00 AM – 5:00 PM (EST)
Response Time: We aim to respond within 1 business day.

Social Media:

Facebook 
Instagram
Pinterest

Thank you for shopping with Modavendi.